Cancellation Policy for Tutoring
We understand life can happen and things change unexpectedly however, time is valuable not only for you but our establishment as well. BGM will contact you directly to determine whether a 1%-100% refund is necessary, a reschedule OR funds returned in a form of a gift card, for future purchases on our site, is best.
Cancellations made 48 hours or less is in the discretion of BGM. Please consider to follow through with the session or reschedule.
If our session is needed to be rescheduled only ONE reschedule is granted. If our new session is again cancelled, for any reason, payment will not be returned.
No call/No show: If our session has not started after 15 minutes of the scheduled time and/or we have not communicated, the session will be cancelled and refunds are not granted. A new session must be booked. NO EXCEPTIONS.